Support

Helios Financial Systems provides both business and IT support to all its clients on all aspects of our products:

Telephone support on +44 (0) 8707 66 9000 is offered from 9:00am to 5:00pm, Monday to Friday.

E-mail support by contacting info@heliosfinancialsystems.com (e-mails will be monitored from 9:00am to 5:00pm, Monday to Friday)

On-line support using our on-line fault management system. This facility enables clients using our larger systems to access our fault management database in order to update and track the progress of fault rectification.

Web site support including: downloads of recent product updates and releases; details of product changes; technical information including database installation and upgrades; and many frequently asked questions.

Please note: this area of the web site can only be accessed by registered customers.

If you require access , please either call us on +44 (0) 8707 66 9000 or email sales@heliosfinancialsystems.com